Cookie Policy

As Serenis Hotels, we prioritize your security and, with this Cookie Policy, aim to briefly inform our valued visitors about which cookies we use on our website, for what purposes, and how you can change your cookie settings.

To better serve you, please read this Cookie Policy to gain a brief understanding of what types of personal data are collected through cookies, for what purposes they are processed, and how they are handled. For more information, you can review our Privacy Policy or contact us without hesitation.

What is a Cookie?

Cookies are small files stored on users' devices to enable them to use websites more efficiently. Since cookies involve the processing of user data, it is necessary to inform users and obtain their consent in accordance with the Personal Data Protection Law No. 6698.

To help our valued visitors benefit from our website in the most efficient way and to enhance their user experience, we use various types of cookies.

1. Essential Cookies

These cookies enable the basic functions of the website and make it usable. The website cannot function properly without these cookies.

2. Performance Cookies

These cookies collect anonymous data about how visitors use the website, helping to improve the site's performance.

3. Functional Cookies

These cookies remember users' previous interactions with the website, allowing personalized services such as language or regional preferences during future visits.

4. Advertising Cookies

These are third-party cookies used to track visitor behavior across websites. Their purpose is to help display ads that align with visitors' interests. The responsibility for these cookies lies with the third-party providers.

What Personal Data is Processed Through Cookies?

Personal information such as identity (name, surname, date of birth, etc.) and contact details (address, email, phone, IP, location, etc.) may be processed through cookies automatically or manually. In some cases, data is collected from third parties, including analytics providers, advertising networks, search information providers, and technology suppliers. This data is stored, updated, and processed based on legitimate interest as long as our service and contractual relationships continue.

For What Purposes Are Cookies Used?

Cookies are used on our website for purposes such as ensuring security by detecting suspicious activities, enhancing functionality and performance based on user preferences, improving and personalizing products and services, and facilitating access to these services. Additionally, advertising cookies and third-party data sharing may be used to connect users with broader service providers.

How Are Cookies Managed?

The use of cookies is entirely up to our users' free will. You can manage cookie preferences by deleting or blocking them through your browser settings as soon as you visit our website. You can also change these settings at any time in the future. For more details, please review our Privacy Policy or contact us at info@serenishotels.com.