As Serenis Hotel, we value customer privacy and security and follow a transparent policy in this regard. We operate in accordance with the privacy policy outlined below to protect the confidentiality of customer information:
Collection of Personal Information:
• Serenis Hotel only requests customer information for reservation or communication purposes and uses this information solely for the duration of a specific travel transaction.
Information Security:
• Customer information is protected using modern security technologies and protocols. Only authorized personnel have access to this information.
Sharing with Third Parties:
• Serenis Hotel never shares customer information with third parties without consent. However, it may be shared with authorized institutions in accordance with legal regulations.
Cookies:
• Our website uses cookies to improve the user experience and collect statistical data. Cookies do not grant access to customers’ personal information.
Updates and Changes:
• Our privacy policy may change over time. Updates will be posted on our website, so we recommend checking it regularly.
This privacy policy reflects Serenis Hotel’s commitment to customer privacy. If you have any questions or concerns, please contact us at info@serenishotel.com.
Best regards,
Serenis Hotel
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